Terms of Service

DREAMEC STUDIOS LTD, a company registered in England and Wales under company number 17304431, with its registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. In these terms “we” and “us” mean that company, and “you” means the person or business commissioning the work.

The scope is whatever is confirmed in writing after the scope call: the package you selected, the add-ons you selected, and any changes we both agree in writing afterwards. The page you ordered from is a description of our packages, not the final specification.

Anything not written into the agreed scope is out of scope. We are happy to add it, and we will quote it and get your written approval before starting.

• Nothing is charged on our website. After the scope call, once the scope and the price are agreed in writing, we send you a Stripe invoice for a 50% deposit.
• That deposit invoice secures your build slot and start date. Work begins once it is paid, and the slot is not held indefinitely while an invoice is outstanding.
• The remaining balance is invoiced on delivery and is due before the site is handed over or transferred to your hosting.
• Invoices are issued in US dollars, pounds sterling or Australian dollars, depending on where you are based. We tell you which on the scope call, and the invoice carries the matching bank details.
• Any currency shown on our site before that point is an indicative conversion for guidance and is not the amount invoiced.
• Any figure shown on our site before the scope call is an indicative quote, not an offer or a bill. The invoice follows the written scope.
• Recurring services such as maintenance and hosting are invoiced separately on their own schedule and are not covered by the deposit.

The founding rate is a fixed number of places offered while we build our case studies. It is available until those places are filled, and it applies to your future projects with us at the same rate you paid. It is conditional on the exchange described in clause 5.

In exchange for the founding rate, you agree to provide a testimonial we may publish, and permission to show the work in our portfolio and marketing. If you would rather we did not feature the work, the white-label add-on covers that instead.

You provide brand assets, photography, and written content unless you have added copywriting, along with consolidated feedback at each round and a single point of contact. You confirm you have the right to use everything you send us.

The delivery timeline starts when your content lands, not when the deposit is paid. Delays in content or feedback move the delivery date by at least the same amount.

Each package includes a stated number of revision rounds. You approve designs before development begins. Further rounds are available at the published rate.

On receipt of final payment, ownership of the design and the code we produced for you transfers to you. Until then we retain it.

This does not transfer ownership of third-party components, fonts, stock media, or open-source software, which remain governed by their own licences, nor of our pre-existing tools and internal libraries. We grant you a perpetual licence to use those internal components as part of the delivered work.

Either of us may cancel in writing at any time. What happens to money already paid is set out in our Refund Policy, which forms part of these terms.

Each package includes a post-launch support period during which we fix defects in what we built at no charge. That period does not cover new features, third-party service changes, or content edits.

We do not warrant that a website will be free of all defects, or that it will produce any particular commercial result such as traffic, ranking, or sales.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, our total liability arising out of a project is limited to the total fees you paid us for that project, and we are not liable for loss of profit, loss of business, or loss of data.

We keep your non-public business information confidential and use it only to carry out the work. This does not apply to information that is already public, or that we are required to disclose by law.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions about these terms: studio@dreamec.com. Billing questions: billing@dreamec.com.